Privacy Policy

We value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By visiting our website or purchasing from us, you agree to the terms in this policy.

Information We Collect
We may collect the following:
• Personal Information: Name, email address, phone number, delivery address, and billing information.
• Payment Details: Handled by secure third-party providers. We do not store your card details.
• Order Information: Items purchased, delivery preferences.
• Technical Information: IP address, browser type, and cookies for performance and analytics.

How We Use Your Information
We use your information to:
• Process orders and deliver products
• Respond to your questions or requests
• Improve our website and offerings
• Send you promotions (only if you opt in)

Sharing Your Information
We do not sell your information. We only share your data with:
• Delivery couriers
• Payment processors
• Technical service providers (hosting, email)
These parties are required to keep your data secure and use it only for necessary services.

Cookies
Our website uses cookies to improve your browsing experience. You can manage or disable cookies in your browser settings, but this may affect website functionality.

Your Rights
Under Trinidad and Tobago’s Data Protection Act, you have the right to:
• Access the data we hold about you
• Request correction or deletion of inaccurate information
• Withdraw consent for marketing communications

Data Protection
We take reasonable steps to secure your data against loss, misuse, or unauthorised access. However, no system is completely foolproof.

Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect data from children.

Contact Us
If you have any concerns or questions about this policy, contact us at:
Email: covenantcones@gmail.com
Phone: 1868-732-6308
Website: www.covenantcones.com